Dear Customers,
If you've driven past our offices at 390 New Hampshire Avenue, you've probably noticed that we are quite busy. Construction has started on our new water treatment plant. This facility, which is slated to be completed in summer 2012, will feature state of art treatment processes, and will ultimately include the treatment of eight wells.
Our current facility was built in 1978 for the purpose of treating a single well located onsite at 390 New Hampshire Avenue. Since then, our customer base has grown by approximately 40 percent and our operations staff has doubled. We estimate conservatively that our customer base will increase by another 40 percent over the next 10 to 15 years. Our goal at the Authority is to be able to provide a vital service to our
customers in the most cost effective and efficient manner possible. To this end the Authority was able to obtain a 20 year loan from the New Jersey Environmental Infrastructure Trust for the construction of the new facility under very favorable terms. The new facility will streamline the water treatment process and allow us to serve our customers in a most effective and efficient fashion.
What we are most proud of is that we are able to undergo expansion while still keeping our rates to almost half of what most Lakewood residents pay to a private water purveyor, and in fact some of the lowest rates in the entire state.
Best wishes for an enjoyable autumn.
Very truly yours,
Justin Flancbaum
Executive Director
New policy regarding payment of bills
Customers who have not paid by the due date listed on their bill will be extended a (10) day grace period prior to the accrual of interest charges. Payments must be received in our office on the tenth day by 4:30 P.M. If a payment is not received in our office on the tenth day by 4:30 PM the account will be charged interest retroactively starting (1) day after the due date. If the tenth day falls on a weekend or holiday then customers will have until the next business day to pay.
Important Message to all customers!
Please note that all delinquent balances are now being assessed with an interest charge of 1.5% per month as per NJ Statute 40:14B-41. The Statute reads as follows:
"In the event that a service charge of any municipal authority with regard to any parcel of real property shall not be paid as and when due, interest shall accrue and be due to the municipal authority on the unpaid balance at the rate of 1.5% per month until such service charge, and the interest thereon, shall be fully paid to the municipal authority."
NEW! You now can pay your bill online with a credit card or check. Click on "On-Line Bill Payment" tab on left.
We are pleased to offer you a new service - the Direct Payment Plan.
Now you can have your payment deducted automatically from your checking or savings account. And, you won't have to change your present banking relationship to take advantage of this service! Go to the FORMS page on the LEFT hand side to download the form to apply or click here to download.
To access any forms or information, select from the menu on the left side of this page.
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